CONTACT US
We love hearing from our customers! You're our best source of information and we appreciate your feedback. So if you have any comments, complaints or constructive criticisms, please contact us. | Customer Service | Gift Card Hotline | Corporate Headquarters | Find a Store |

Customer Service
customercare@halfpricebooks.com
800.883.2114

Gift Card Customer Service
giftcards@halfpricebooks.com
866.615.2665 (BOOK)

Corporate Headquarters
Half Price Books, Records, Magazines Incorporated
5803 East Northwest Highway
Dallas, TX 75231
214.360.0833
214.379.8010 fax

Find a Store
Half Price Books, America's largest new and used retail bookstore chain, has more than 90 locations in 14 states. And better yet, because we buy from the public, each store is different, with different merchandise and new items arriving daily. We've heard from customers traveling the country, making a point to stop in each of our stores along the way. We love hearing about your experiences in each of our stores. Click here to find a location near you. And you're welcome to drop us a note and let us know about your visit.

SHOPPING
Shopping at Half Price Books stores is a unique shopping experience. You never know what you're going to find. If you have a specific item in mind, our staff would be delighted to assist you in your search. If you have any questions about our merchandise, policies, and programs, you've come to the right place. | Looking for a specific item? | Product Pricing Policy | Discounts | Buying Policy | Amazon.com Associate | Gift Cards |

Looking for a specific item?
Call any one of our locations, and our helpful employees will be happy to look for your book. Leave your name and number with them (if you don't want to listen to our hold music) and they'll call you back, take your shipping and billing information over the phone and send you your book.

Product Pricing Policy
We strive to be a company that lives up to our name. With the exception of rare collectibles, out-of-print merchandise or specially priced promotional items, all of our books are sold for half the publisher's price or less. The vast majority of the books and other items we sell are priced at half the current list price or less, but a few are not. These include specially priced promotional items, collectibles, and rare, out-of-print materials. For more information, we invite you to read our complete Pricing Policy.

Discounts
We love teachers and librarians. So, we offer a 10% discount to public, private and home-school teachers as well as school and city librarians. All you have to do to receive the discount is go to any one of our Neighborhood Locations and present some sort of identification that verifies you're an educator (i.e. pay stub, id card/badge). One of our friendly employees will then give you a 10% discount card good for one year at all of our stores.

In addition to educators, all customers who sign up for the Half Price Books mailing list will be subscribed to receive occasional discount offers and coupons in the mail or via e-mail. Among the benefits of being a subscriber is receiving money-saving coupons and information about sales and other special events. Click here to sign up for the Half Price Books eNews mailing list program.

Customer information is collected and stored for our use only. We do not share that information with anyone. We're selfish that way. And we value your trust and honor our privacy policy. If you're already on our mailing list and feel that you have not been receiving any communications from us, please make sure your information is up-to-date. Also, keep in mind that you may only receive a minimum of two coupon offers annually.

Buying Policy

1. We pay CASH for your books, printed or recorded merchandise, and some types of software.
2. We cannot make an offer until we see the merchandise.
3. Each buy is different and will be evaluated individually.
4. We will make you an offer based on: a) Supply and Demand b) Condition
5. No appointment is needed-we buy any time we're open.
6. Sellers must remain in the store until merchandise evaluation is completed.
7. You must have your government-issued I.D. with you when you bring merchandise to sell.
8. Sellers under 18 years old must be accompanied by parent or guardian.
9. We may ask to see valid proof of purchase for the items you sell us.
10. State and local ordinances regarding buying and selling used merchandise must be observed.
11. We reserve the right to decline to buy merchandise.

The personal information you provide is confidential and will not be sold, rented or disclosed to a third party for commercial purposes or other purposes, except as may be required by law. Additional details concerning the privacy and security policies that apply to information provided by customers selling used merchandise to Half Price Books are available on request.
Government-issued identification is required on any merchandise sold.

Our motto has remained the same since we opened in 1972 — we buy and sell "anything printed or recorded, except yesterday's newspaper." So bring in your used books, music, movies, magazines, records and games and one of our specially trained buyers will make you an offer.

All of our locations buy all types of printed and recorded merchandise, all day every day. Just bring what you'd like to sell to a store near you and we'll make a cash offer while you wait. And our offers are for everything you bring in, not selected items so you don't have to lug anything back home! Determining the value of books and music isn't an exact science, but there are primary factors we always consider when buying used merchandise of any kind: condition, and supply and demand. We pay the most for recent best sellers and collectibles, but we're also interested in good books, music, and movies of all kinds. Explore our site more and learn more about selling to Half Price Books.

By law, we must ask to see a driver's license and get a signature when you bring books in to sell in order to verify that our customers don't knowingly engage in the trade of stolen merchandise for resale. Thanks for your cooperation.

Whenever possible, we strive to donate overstock inventory to nonprofit agencies around the world. You may bring your merchandise to sell or donate to any of our Neighborhood Locations. If you have any questions about merchandise you want to sell, email Steve Leach, the Buy Guy.

Amazon.com Associate
As a convenience to our website visitors, we offer a link to Amazon.com. When you search using this feature, you are NOT searching inventory of Half Price Books warehouses nor its stores. Half Price Books is a member of the Amazon.com Associates program, which means that we earn commissions on sales made through referrals from our website. Amazon.com is solely responsible for any customer service issues arising from sales generated on their web site. All questions, comments, etc., should be sent directly to Amazon.com and not to Half Price Books. Half Price Books Gift Cards, coupons and/or discounts cannot be used to make Amazon.com purchases. Please review the Amazon.com Privacy Policy, and Conditions of Use before making a purchase from Amazon.com.

Gift Cards
Currently, gift cards can be redeemed at more than 85 Neighborhood Locations and are not valid to use on any online purchases. You may purchase Half Price Books Gift Cards online for yourself or others. See Gift Cards Shipping & Delivery below.

ORDERING & SHIPPING
Promotions, Contests & Sweepstakes | Gift Cards Shipping & Delivery | Payment Methods

Promotions, Contests & Sweepstakes
Half Price Books sponsored a Children's Short Story Writing Contest. The 13th Annual Bedtime Storybook Contest ended December 1, 2006. Winners will be notified by March 1, 2007. Click here for complete contest rules. Winners of the 12th Annual Bedtime Storybook Contest have been announced and can be viewed on our website or as seen in the published children's book "Say Good Night to Illiteracy" 12th edition. Congratulations to these 20 aspiring writers.

From time to time, Half Price Books sponsors special contests and sweepstakes. The Hemingway Getaway Sweepstakes has ended. Grand Prize Winner Michael Donoghue of Providence, Rhode Island received a trip for 4 to Key West, Florida including a personal tour of the home and museum of novelist Ernest Hemingway. Congratulations to Michael.

Gift Cards Shipping & Delivery
Gift Cards usually ship within 24 hours of being processed with your Personalized Gift Message. Using standard delivery, they should arrive within 7-10 business days. Orders will arrive by first-class postal mail via the United States Postal Service. And remember, SHIPPING IS FREE! Keep in mind busy holiday seasons for the post office when placing orders.** For arrival by December 25, we recommend you place online orders before December 8, 2007. **Allow 7-10 business days for standard postal delivery of online gift card orders. No delivery date is guaranteed.

Rush delivery is also available for a nominal fee. To request overnight delivery, call to place your order on our Gift Cards & Special Delivery Hotline at 1.866.615.2665 (BOOK) (9 AM to 5 PM, CST). Where applicable, shipping and handling fees and taxes will apply to all Special Delivery phone orders.

Payment Methods
For online Gift Card orders, we accept MasterCard, Visa, American Express and Discover. In-stores, we accept MasterCard, Visa, American Express, Discover, Traveler's Checks, presonal checks and cash.

RETURNS
Problems with your Amazon.com purchase? | Returning Store Purchases | Refund Policy

Problems with your Amazon.com purchase?
We apologize if you're having trouble receiving your order from Amazon.com. And we welcome you to notify our Customer Service department so that we can ensure a positive experience with our affiliate and continue to improve the program for our customers. However, Amazon.com is solely responsible for any customer service issues arising from sales generated on their website. All questions and comments regarding your order should be sent directly to Amazon.com and not to Half Price Books. You may contact Amazon.com.

Returning Store Purchases
Merchandise purchased at any Half Price Books "brick-and-mortar" location can be returned for cash and charge card credits within 7 days of purchase with a receipt at any of our Neighborhood Locations. Please review our Refund Policy below for more information.

Refund Policy
Cash refunds and charge card credits on all merchandise purchased at a Half Price Books store are available within 7 days of purchase with receipt. Merchandise charged to a credit card will be credited to your account. Exchange or store credit will be issued for merchandise returned within 30 days with receipt. Cash refunds for purchases made by check are available after twelve (12) business days, and are then subject to the time limitations stated above. Please include original packaging and price tag when making a return. Proper I.D. and phone number may be required. We reserve the right to limit or decline refunds. Gift cards cannot be returned for cash. Software Policy: Returns accepted within one month with receipt for store credit only. We cannot guarantee registerability. We obey all copyright laws.

SECURITY & INTERNET SAFETY
Shopping Safely & Securely | Authenticating Emails | What is a spoof email? | Tips to Avoid Spoofing & Phishing | Accounts at Half Price Books

Shopping Safely & Securely
Every order you make on our website is safe. We use strict security precautions to make our website safe, including the use of a Secure Socket Layer (SSL) server. Any information you enter while you're using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information. Your shopping experience is safe with us.

During your visit to the HPB online store, you may verify that you are on a secure page by clicking the Thawte logo at the bottom left-hand corner of the page. This certificate authenticates our SSL domain and verifies its current valid status. In the event of unauthorized use of your credit card on our website, you must notify your credit card provider in accordance with its reporting rules and procedures.

Authenticating Emails
All emails sent to Half Price Books mailing list subscribers are delivered through Chron Data, an authorized third-party on behalf of Half Price Books. Sometimes these email communications include links to offers, such as coupons or special promotions or contests. These links will appear as a URL other than halfpricebooks.com; authentic emails and links from Half Price Books will come from Chron Data servers and quickly redirect you to the page on halfpricebooks.com or halfpricebooksonline.com appropriately. If you ever feel you've received a spoof or "phishing" email regarding Half Price Books, please forward it to customercare@halfpricebooks.com, with long headers included.

What is a spoof email?
A spoof email is simply an email that pretends to be from an organization which asks you to log-in to your account and update your details. It usually asks this on the pretense that requires action on your part, and contains a link for you to click on and log-in to your account. The emails will often look authentic. After you enter your details, the message may even say that you've successfully updated your account. But what has actually happened is that you've provided your account details to a thief, and they can then use that to immediately log into your real account and steal your money, make purchases on your behalf, or perform any additional procedures your account allows.

Tips to Avoid Spoofing & Phishing
To help you avoid spoof emails, please keep in mind the following: Look for the "from" address on emails you receive; they should originate from either Half Price Books or Chron Data. Half Price Books will never ask for your personal financial information, such as social security or bank account numbers. The only instance where you may provide Half Price Books with financial information is when purchasing at halfpricebooksonline.com. Please see also, Shopping Safely & Securely. Never log-in to to your account if you do not see halfpricebooks.com or halfpricebooksonline.com as the primary URL in your web browser. False log-ins are deceptive, so make sure you verify where you are before you log-in to any account.

Accounts at Half Price Books
The Half Price Books website allows you to have up to 2 separate accounts: 1) your Subscriber Account, which allows you to update your profile to remain on our mailing list for coupons and sale notices, etc. and 2) your Shopper Account, which allows you to make Gift Card purchases at the Half Price Books online store.

TECHNICAL HELP
Problem Viewing the Website | Can't Download PDF | Problem Viewing Bedtime Stories | Trouble Printing e-Coupons | Report a Broken Link | Tech Support

Problem Viewing the Website
If you're experiencing difficulty viewing our website, please try these troubleshooting steps. Ensure that you are using the latest version of your browser software. The Half Price Books website is best viewed in Internet Explorer 6.0 or greater, Netscape 7.0 or greater, Mozilla Firefox 1.5 or greater, or Apple Safari 1.0 or greater. Certain problems may stem from the preferences or settings of your browser software. For best viewing of halfpricebooks.com, make sure that "Cookies" are turned on and "Enable Javascript" in your preferences. If the problem persists despite these troubleshooting steps, please contact webmaster@halfpricebooks.com.

Can't Download PDF
For troubleshooting suggestions, Adobe Technical Support Center may help you resolve general viewing and printing problems with Adobe Acrobat products. You may find a solution to a specific printing problem by searching the Support Knowledgebase on the Adobe website. See also the Tech Support links listed below.

Problem Playing Bedtime Stories
Archived Bedtime Storybook animation motion graphics were produced with Macromedia/Adobe Flash. You will need the Flash Player plug-in installed in your browser order to view them. The Macromedia/Adobe Flash Player installer will automatically detect your browser's plug-ins folder and install the necessary plug-in. Due to large file sizes, a broadband internet connection (DSL or better) is recommended. Newer editions can be played with a QuickTime plug-in. QuickTime 7 required. In order to hear the stories being read, your system will need sound out-put, external audio equipment or internal speakers.

Trouble Printing e-Coupons
For mailing list subscribers, you may receive e-Coupons in your email inbox that contain coupons with discount offers good for in-store purchases. The coupon codes for the offers are contained within the email itself. Print the email and bring it in to a Half Price Books location during the offer valid dates. Present the printed e-Coupon email at the register to receive your discount. If you incur any problems printing your e-Coupons, please troubleshoot your printer driver software or printing equipment by contacting the manufacturer directly. See below for reference links to major printer manufacturers.

Report a Broken Link
If you find a broken link on our website or get an error message when attempting to view a page, please first troubleshoot by clicking the "Refresh" button in your browser window. If the broken link or error persists, please notify the HPB Webmaster.

Tech Support
The following technical support and troubleshooting links are provided as a courtesy for Half Price Books site visitors.

Portable Document File (PDF) Support
Troubleshooting Printing Problems with Adobe Acrobat
Adobe PDF Page View in Browser

Hardware/Computer Support
Apple
Dell
HP
Toshiba
Sony

Software/Browser Support
Microsoft
Adobe Reader
Netscape
Java Technology
Macromedia/Adobe Flash Player FAQ

Printer Manufacturer Support
Canon
Epson
Hewlett-Packard (HP)
Konica Minolta
Lexmark

24 Hour Technical Support Services
Ask Dr. Tech
Geeks by the Minute
Geek Squad Task Force

Half Price Books does not represent or warrant that the information on this site is accurate, complete, reliable, useful, timely or current or that this website will operate without interruption or error. Links to non Half Price Books sites have been provided because these sites may have information of interest. Half Price Books does not endorse nor make any warranties or representations about the options, services, data or opinions expressed on any site that you may access through this site. Please review the terms of this site for more information.

GIFT CARDS
Placing Gift Card Orders | Managing My Personal Information | Printing Receipts & Invoices | Problem With a Gift Card Order? | Reviewing My Orders | Sending an e-Gift Notice | Expediated Shipping | Special Promotional Offers

Placing Gift Card Orders
Order a Gift Card online, and you never have to leave home. Plus, you'll pay no sales tax and receive FREE SHIPPING for delivery in the United States. Create a free account with your billing and shipping information, and start shopping. The HPB online store makes it easy for you to save and manage addresses of your family and friends, so you can send another HPB Gift Card again, anytime of the year.

Buying HPB Gift Cards online is simple. Here's what you'll need to complete your purchase:
1. Recipient's mailing address for delivery to yourself or Gift Card recipient(s).
2. Valid e-mail address to receive a confirmation receipt of your order.
3. Credit card* account number, expiration date and Security Code. (Need help finding the Security Code?)

*For online gift card orders, we accept MasterCard, Visa, American Express and Discover.

Gift Card orders are usually processed within 24 hours of your online transaction. Once you place your order, you will receive an automatic confirmation e-mail to the e-mail address you provided when you created your free HPB online account. We recommend printing your confirmation e-mail for your own records; it contains your order number and summary of your purchase. If you have any questions regarding an order, you will need to provide us with the Order Number. Once an order has been processed and shipped, it cannot be cancelled. If you have any problems with your order, please contact our Gift Card Customer Service representatives and they'd be happy to help you.

Managing My Personal Information
When you create an account at the HPB online store, we will store your information. At the time you create your account, you will be required to provide your name, mailing address and e-mail address. At that time, you'll create a password for your account. If at anytime you forget your password, it can be reset. [ Password Help ] This information is subject to the Half Price Books Privacy Policy. For information about how we collect, use, and protect information about our customers and online guests, please read the HPB Privacy Policy.

Every order you make on our website is safe. We use strict security precautions to make our website safe, including the use of a Secure Socket Layer (SSL) server. Any information you enter while you're using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information. Your shopping experience is safe with us.

During your visit to the HPB online store, you may verify that you are on a secure page by clicking the Thawte logo at the bottom left-hand corner of the page. This certificate authenticates our SSL domain and verifies its current valid status. In the event of unauthorized use of your credit card on our website, you must notify your credit card provider in accordance with its reporting rules and procedures.

Printing Receipts & Invoices
To view more information about a recent or past order, or to review and print invoices of previous orders, first log-in to your Gift Card Shopping Account with your email address and password. Under "My Account" select to view your "Order History." Then click "View." From this page you can review and print your receipts and invoices for your own records. Each transaction is assigned a unique Order ID number, which appears on your receipt and in your auto-confirmation email. You will need this Order ID number to reference the specific transaction if you need to call the Gift Card Customer Service Hotline regarding your order.

Problem With a Gift Card Order?
Are you missing an item? If you purchased more than one Gift Card, they may not arrive together. We may have split your order into multiple shipments, in which case, they will arrive in separate No. 10 envelopes. As there are no guarantees with postal delivery, Gift Cards may be separated in distribution and arrive on different postal delivery days.

Did you receive the wrong item? If you did not receive the item color or denomination that you ordered, please contact our Gift Card Customer Service department. We'll ask you for your Order Number, as well as information regarding the Gift Card you received. We may be able to send an additional or replacement Gift Card to you or your gift recipient(s).

Wondering where your order is? If you have not received your order within 20 business days, contact us at giftcards@halfpricebooks.com. In order to check the status of your order, you must provide us with your Order Number. Keep in mind postal holidays when expecting the delivery of your Gift Card. Standard first-class mail should arrive within 7—10 business days. Since we offer FREE SHIPPING for our customers, we cannot offer a delivery date guarantee. See "Expediated Shipping" for more details.

Reviewing My Orders
When you create an account at the HPB online store, we will store your information, including your order history. Log-in to your Gift Card Shopping Account with your email address and password. Under "My Account" select to view your "Order History." To view more information about a recent or past order, click "View." Click "Track" to view the shipment's current status. Was the HPB Gift Card a big success for your last gift-giving occasion? Select from your past orders to "Re-order" it again.

Sending an e-Gift Notice Notification Service
Need to send a Belated Birthday gift? Not sure if the Gift Card you're ordering will arrive to your loved one in time for the special occasion? Last-minute Christmas shopping? Here's the solution. In addition to FREE standard shipping on Half Price Books Gift Cards, you can send a FREE e-Gift Notice to your Gift Card Recipient(s) to let them know that a gift is on the way to them. Click here to see a sample email.

Expediated Shipping
Gift Cards usually ship within 24 hours of being processed with your Personalized Gift Message. Using standard delivery, they should arrive within 7-10 business days. Orders will arrive by first-class postal mail via the United States Postal Service. And remember, SHIPPING IS FREE! Keep in mind busy holiday seasons for the post office when placing orders.** For arrival by December 25, we recommend you place online orders before December 10, 2007. **Allow 7-10 business days for standard postal delivery of online gift card orders. No delivery date is guaranteed.

Rush delivery is also available for a nominal fee. To request overnight delivery, call to place your order on our Gift Cards & Special Delivery Hotline at 1.866.615.2665 (BOOK) (9 AM to 5 PM, CST). Where applicable, shipping and handling fees and taxes will apply to all Special Delivery phone orders.

Gift Cards & Special Delivery Hotline
1-866-615-2665 (BOOK) (9 AM to 5 PM CST)
giftcards@halfpricebooks.com

Half Price Books Records, Magazines, Inc.
ATTN: Gift Card Customer Service
5803 E. Northwest Hwy.
Dallas, TX 75231

Special Promotional Offers
Half Price Books occasionally offers in-store promotional gifts and rewards for Gift Card purchases. Any in-store promotional offer does not apply to any online Gift Card purchase. In addition, no coupon or discount may be used when purchasing a Half Price Books Gift Card.

MAILING LIST
Managing My Personal Information | Updating Communication Preferences | Customizing My Subscription | Privacy Policy

Managing My Personal Information

All customers who sign up for the Half Price Books mailing list will be subscribed to receive occasional discount offers and coupons via "snail mail" or e-mail. Among the benefits of being a subscriber is receiving money-saving coupons and information about sales and other special events. Click here to sign up for the Half Price Books eNews mailing list program.

If you're already on our mailing list and feel that you have not been receiving any communications from us, please make sure your information is up-to-date. Also, keep in mind that you will receive a minimum of two coupon offers annually.

We encourage mailing list subscribers to keep your contact information updated over time. If you move, change your email, get married (change your name) or need to modify your information for any reason at all, just drop us a note with the following details: 1) current information we have including your name, 2) address, city, state, zip, 3) email address, and 4) preference of mail or email; and 5) your revised information of any of the above stated items. Email all requests to our Customer Service Department.

Updating Communication Preferences
At the time you sign up, you may choose to receive offers and notices either to your hard mailing address or your e-mail address. If you select e-mail as your preference, you may still receive an occasional communication from us at your mailing address. If you wish to change your Communication Preferences at any time, please email your request to our Customer Service Department.

Customizing My Subscription
At this time, we do not have custom subscription services available. We hope to be able to offer this service to our customers some time in the future, so you can receive mailings that feature your specific areas of interests. Please see also, Updating Communication Preferences.

Privacy Policy
Customer information is collected and stored for our use only. We do not share that information with anyone. We're selfish that way. And we value your trust and honor our privacy policy.

OUR STORES & COMPANY
Merchandise Information | Store Services | About Half Price Books | Careers | Environmental Philosophy | Community Giving | Literacy Partners | Half Pint Library & Schools | Say Good Night to Illiteracy | DeleteCensorship.org | The Texas Bookman

Merchandise Information
Our simple philosophy remains the same, "We buy and sell anything printed or recorded except yesterday's newspaper." Half Price Books has more than 85 retail stores in 14 states, with each store carrying a unique variety of new and used hardbacks, paperbacks, bestsellers, rare and out-of-print texts, first editions, records, magazines, CDs, cassette tapes, audio books, DVDs, VHS videos, computer software, console games, board games, puzzles, calendars, greeting cards, collectibles and more. We're a collector's paradise and a friend to the environment. Preserving and recycling resources and entertainment of every form is our business. Click here to read our Environmental Philosophy.

Store Services
Books By The Yard is a unique product that Half Price Books offers to designers, retailers and individuals across the country. It's approximately three linear feet of books for $17.50 plus tax and shipping (if applicable). A discount is available for large quantity orders. Four different categories of books are available. Categories of books available are Reader's Digest Condensed Books, Reference Books, Mixed Books and Law Books. Books By The Yard services many industries and businesses with this unique product, including Hotel & Hospitality, Interior Designers, Retail Display, Trade Shows, and the Television, Film and Print media. Some of our current clients include Container Store, Crate and Barrel, Office Depot and Wyndham Hotels & Resorts. Please feel free to contact Scott Ward if you have any further questions about bulk sales, including ordering and shipping instructions. In most cases, we are able to ship your order within 24 to 48 hours. Call toll free 1.888.508.4575 (Monday - Friday, 9am to 4pm CST).

About Half Price Books
In 1972, we opened our first store in a converted laundromat in Dallas, Texas. Co-founders Ken Gjemre and Pat Anderson stocked the store with more than 2,000 books from their personal libraries. Half Price Books was created with the idea of offering a great product at a great price. And it worked! Today, Half Price Books is America's favorite new and used bookstore chain. Our simple philosophy continues under the leadership of Sharon Anderson Wright, daughter of Pat Anderson. The company expanded from a single 1,000 square foot converted laundromat into the nation's largest family-owned and used bookstore chain. More than 1,700 employees currently generate annual revenues exceeding $140 million, making Half Price Books in the Top 200 of the nation's Top 500 Women-Owned Businesses. Today, it remains a family-owned and operated business. The company's retail and wholesale division now occupy more than 955,000 square feet, housing more than 10 million new and used books.

Careers
For booklovers, tree huggers, and collectors alike, Half Price Books is a great place to work. Contact your neighborhood location to find out about employment opportunities and how you can join this fun, fast-paced retail environment. Half Price Books is a place for people who are interested in preserving, recycling and passing along information and entertainment in every form. We sell books, records, CDs, collectibles, magazines, videos, DVDs and game software. We are looking for enthusiastic and motivated people to work in a fun, fast-paced retail environment. Retail experience is desirable. Benefits include: Competitive pay, Quarterly profit-based bonuses, Discounts on merchandise, 401(k) retirement plan, Group medical insurance, including dental and vision, for qualifying employees, Life insurance, Paid sick days and vacation days, and Employee Assistance Program. Half Price Books is an Equal Opportunity Employer. If you're interested in joining our team, click here to download an application.

Environmental Philosophy
A healthy environment, locally and globally, is vital to our business. We view protection of the environment as a journey, not a destination. We began that journey more than 30 years ago and it continues today. Each employee of Half Price Books and its subsidiaries has responsibility for stewardship of our natural resources and must strive to conduct business in ways that protect and preserve the environment. Our employees, business partners, suppliers and consumers must all work together to continuously find innovative ways to foster the efficient use of natural resources, prevention of waste and sound management of water. Doing so not only benefits the environment, it makes good business sense.

Community Giving
Half Price Books is committed to the giving back to the community. To help teachers and librarians stretch their dollar even further, we offer a 10% Discount Card, good at all Half Price Books locations. We've been supporting literacy for more than 30 years by working with local literacy groups across the country. Half Price Books strives to help provide people of all ages with the tools and skills necessary to become readers. And through the Half Pint Library program, thousands of books are collected and donated to hospitals each year. Writers have had the opportunity to enter original stories in our Bedtime Storybook Contests. Proceeds from their published works, the Say Good Night to Illiteracy collection, go to family literacy projects. Read more below about some of our specific projects.

Literacy Partners
Half Price Books works together with its patrons to support local and national literacy organizations. We believe that everyone should have the opportunity to read. Click here for our list of literacy partners. We encourage our employees and customers to become literacy volunteers through our A, E, I, O & YOU Program. Half Price Books offers a free video featuring literacy volunteers and students. This video is available to any nonprofit organization that wishes to promote literacy volunteerism. To obtain this literacy video, please email your request to Mark Wren, Community Relations Manager.

Half Pint Library
At Half Price Books, we believe in the nurturing power of reading. That's why we began the Half Pint Library program in 1999. Thanks to your help, we have provided more than 1.5 million books and created over 75 Half Pint Libraries in hospitals, community centers and special needs schools across the nation. From January through March, donate new or gently used children's books at any Half Price Books location. A good story can brighten the day of young patients and their families' kids who have to brave hospitals and surgeries and their parents who feel relief just by seeing a smile on their child's face again. Please help us share the love of reading with deserving children. Share a happy ending with someone who needs it. Learn more about the Half Pint Library program and how you can get involved.

Say Good Night to Illiteracy
Half Price Books has been supporting literacy since its founding in 1972. In 1994, we sponsored our first Bedtime Storybook Contest, open to amateur writers of all ages. Each year, the Bedtime Storybook contest is greeted with great enthusiasm. The contest focuses on stories and poems geared for children ages eight and under. Entries are judged on quality and originality, and the 20 stories are published in our annual bedtime storybook, Say Good Night to Illiteracy. Say Good Night to Illiteracy is much more than just a children's bedtime storybook. Proceeds from the sale of the book are donated to Reach Out and Read, a national literacy organization. The Retail Advertising and Marketing Association honored Half Price Books with the Peter Glen Award for the Say Good Night to Illiteracy project. It was recognized as a public service that has fostered dreams and creativity of hundreds of writers for more than 10 years, raising awareness and funds for the cause of literacy.

DeleteCensorship.org
In conjunction with Banned Books Awareness Week 2006, Half Price Books launched DeleteCensorship.org. Half Price Books developed the Delete Censorship website, which is designed to celebrate U.S. First Amendment rights, as well as draw attention to existing censorship issues. It exists to celebrate literature of all kinds and to continue to ensure that ideas remain accessible to all who want them. Half Price Books supports the imaginative and courageous authors of all books, including those that open our eyes to controversial topics. Click here to visit the Delete Censorship website.

The Texas Bookman
In 1983, Half Price Books established its wholesale division, The Texas Bookman to sell remainders. The Texas Bookman took its name from an antiquarian bookstore bought out by Half Price Books. The Texas Bookman also reprints books under the name Hackberry Press. The Texas Bookman offers trade and scholarly remainders in the visual and performing arts, literary studies, fiction, history, children's, crafts, science, reference and nature. The Texas Bookman also offers quality modern fiction, out-of-print, first edition books, cookbooks, art, antiques, and collectibles. In October 2006, the wholesale division launched its own website at TexasBookman.com to offer its complete inventory 24/7 to its worldwide customers.

POPULAR QUESTIONS

1. How do you buy books and music?
All of our locations buy all types of printed and recorded merchandise, all day every day. Just bring what you'd like to sell to a store near you. We make cash offers while you wait, and our offers are for everything you bring in, you don't have to take anything back!

2. Can I buy multiple Gift Cards?
Gift Cards in any quantity are available for purchase in HPB stores and online. Each Gift Card is redeemable for merchandise in-store. To purchase bulk orders of Gift Cards for corporate incentives or gifts, you can place your order online or contact our Gift Card Customer Service Hotline by phone.

3. What's your return policy?
Cash refunds and charge card credits on all merchandise* are available within 7 days of purchase with receipt. Merchandise charged to a credit card will be credited to your account. Exchange or store credit will be issued for merchandise returned within 30 days with receipt. Cash refunds for purchases made by check are available after twelve (12) business days, and are then subject to the time limitations stated above. Please include original packaging and price tag when making a return. Proper I.D. and phone number may be required. We reserve the right to limit or decline refunds. Gift cards cannot be returned for cash. *Software returns accepted within one month with receipt for store credit only.

4. Do you sell books online?
Currently, our merchandise can only be purchased at our 100 locations. If you live in an area that currently doesn't have a Half Price Books store, you can call any one of our locations, and our helpful employees will be happy to look for your book. Leave your name and number with them (if you don't want to listen to hold music) and they'll call you back, take your information over the phone and send you your book. Or, if you're really itching to shop online, we offer a link on our website to search Amazon.com inventory for new and used, rare and out-of-print books from its thousands of online individual sellers. See above for more about this Amazon.com service.

5. Where's my Amazon.com order?
Thanks for making a purchase with Amazon.com through the HPB website. We're sorry you haven't received your order yet. Click here to visit the Amazon.com Customer Service page, it's a resource for making your purchase on Amazon.com an easy and smooth experience, to track your orders, inquire about overdue orders and locate other account information.

6. How much do you pay for used stuff?
Determining the value of books and music isn't an exact science, but there are primary factors we always consider when buying used merchandise of any kind: condition, and supply and demand. Basically, our stores are going to pay a higher percentage for books we see less often. Any book that's a current bestseller is generally going to get the highest offers. Click here to read our Buying Policy and check out the Buy Guy's FAQs for loads of information on selling to us.

7. Why can't I sign up for the mailing list?
If you've received an error when trying signing up for the HPB mailing list using our online form, it is possible that you are already on our mailing list. The form will not accept duplicate entries. If you're wanting to update your contact information in our database, please email your detailed request to Mark Wren, Community Relations Manager. If you're experiencing technical problems with the form or it is not loading in your browser, please review our preliminary troubleshooting steps above.

8. Are you hiring?
Half Price Books is always looking for new team members, people who are interested in preserving, recycling and passing along information and entertainment in every form. It's a great place to work, especially for tree-huggers, booklovers and collectors. Click here to learn more about Career opportunities at HPB.

9. Who is the guy on your radio ads?
Reader, writer, musician and booklover; Jim Swayze is the voice of HPB radio commercials.

10. Can I search your inventory?
Our inventory changes daily (and even more frequently than that) with new and used merchandise coming in and out of our stores constantly. And every store is different, with a completely unique inventory from the next. At this time we do not offer an inventory search. But we welcome you to stop in and browse the shelves. Our helpful staff will direct you to the titles for which you're searching. Please feel free to call your HPB Neighborhood store to inquire about a specific title. We'll do the best we can to help you find a book, because after all, we're booklovers too.

11. Are books really half price?
We strive to be a company that lives up to our name. With the exception of rare collectibles, out-of-print merchandise or specially priced promotional items, all of our books are sold for half the publisher's price or less. For more information, we invite you to read our pricing policy.

12. Where are my coupons in the mail?
Among the benefits of being a subscriber is receiving money-saving coupons twice a year and occasional notices about sales and other special events happening at your local HPB store. If you're a subscriber to the HPB mailing list or eNews mailings, and you feel you haven't been receiving communications from us, please first answer these troubleshooting questions below. The answers to these questions will help us determine what's the status of your subscription.
1) Has your mailing address or email address (the one you provided us) changed since you signed up?
2) Have you added Half Price Books to your address book in your mail client so that our emails don't end up in your Junk Mailbox?
3) How many communications have you received from us so far this year?
Please email your mailing list inquiry along with your answers to the above questions to Mark Wren, Community Relations Manager.

>> more frequently asked questions

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